Store Policy

Customer Care

At Kristiansson Publishing, we are committed to providing a friendly, personal and professional service. Every order is carefully prepared and dispatched directly by us, and we take great pride in the quality of our publications.

If you have any questions about our books, your order or our services, we are always happy to help.

Whether you are a reader, collector, bookseller or museum, we aim to respond to all enquiries promptly and provide the highest standards of customer care.

General enquiries

info@kristianssonpublishing.com

We aim to respond to all enquiries within two working days.

Privacy & Safety

Your privacy is important to us.

Kristiansson Publishing only collects the information necessary to process your order, communicate with you regarding your purchase and provide customer support where required.

Personal information is handled securely and will never be sold or shared with third parties for marketing purposes.

Our website uses secure encryption (SSL) to protect your personal information during transmission.

Online payments are processed securely using trusted third-party payment providers, including Stripe, ensuring your payment details are encrypted and handled in accordance with industry security standards.

For more information about how we collect, use and protect your personal information, please refer to our Privacy Policy.

Kristiansson Publishing respects your privacy and is committed to protecting your personal information.

We only collect information necessary to:

process and fulfil your order
provide customer support
communicate regarding your purchase
comply with legal and accounting requirements

We do not sell, rent or trade your personal information to third parties.

Information is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

You have the right to request access to, correction of or deletion of your personal data, subject to applicable legal requirements.

For further information, please contact: info@kristianssonpublishing.com

Methods of Payment

We accept a range of secure payment methods to make shopping with Kristiansson Publishing simple and convenient.

Terms & Conditions of Sale

Effective Date: August 2026

Welcome to Kristiansson Publishing.

These Terms & Conditions govern the purchase of products through our website. By placing an order, you agree to these Terms & Conditions.

Products

We endeavour to ensure all product descriptions, specifications and images are accurate.

Minor variations in colour or appearance may occur due to printing processes or differences in display devices.

Pricing

All prices are displayed in Pounds Sterling (£).

Prices may change without notice.

Delivery charges are calculated separately during checkout.

Orders

Orders are subject to availability.

An order confirmation email does not constitute acceptance of your order.

Should a product become unavailable, we will contact you promptly and provide a full refund where applicable.

Payment

Payments are securely processed using trusted third-party payment providers.

Kristiansson Publishing does not store payment card details.

Delivery

Please refer to our Shipping Policy.

Returns

Please refer to our Returns Policy.

Intellectual Property

All content on this website, including text, photographs, artwork, illustrations and logos, is protected by copyright and may not be reproduced without written permission.

Governing Law

These Terms shall be governed by the laws of England and Wales.